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We wold like to change the on our hand phone? When I call my…

Customer Question
HI We...

HI We wold like to change the greetings on our hand phone? When I call my # the old greetings is on. In the hand set I am able to listen at my new greetings

Technician's Assistant: How old is the phone?

5 years KXTG1031Cs

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I am tryuing to change my old greeeting

Submitted: 8 months ago.Category: Phone Systems
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Answered in 2 minutes by:
11/14/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,070
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To do this, Pres Menu, use the down arrow to select Answering Device then Ok

then the down arrow to select Record Greeting then Ok

After the handset beeps, speak clearly about 20 cm (8 inches) awayfrom the microphone.
To stop recording, press OK

Let me know how you go

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Electronics Technician: Richard, Customer Service replied 8 months ago

Thank you

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Customer reply replied 8 months ago
I already did that. But When I am calling my land phone from another phone the greeting is still the old one.
Electronics Technician: Richard, Customer Service replied 8 months ago

First Erase the greeting, so go to Answering Device, Erase Message, then Erase Greeting

Then once erased record it

Let me know the results please

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Customer reply replied 8 months ago
This should be easier than spend a lot of money. Everything is just so dam complicated. Thank you for nothing.
Electronics Technician: Richard, Customer Service replied 8 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last instructions sent you please

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