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We wold like to change the on our hand phone? When I call my

Customer Question
HI We wold...
HI We wold like to change the greetings on our hand phone? When I call my # the old greetings is on. In the hand set I am able to listen at my new greetings
JA: How old is the phone?
Customer: 5 years KXTG1031Cs
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I am tryuing to change my old greeeting
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.Category: Phone Systems
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Answered in 2 minutes by:
11/14/2017
Electronics Technician: Richard, Customer Service replied 1 month ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 40,323
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To do this, Pres Menu, use the down arrow to select Answering Device then Ok

then the down arrow to select Record Greeting then Ok

After the handset beeps, speak clearly about 20 cm (8 inches) awayfrom the microphone.
To stop recording, press OK

Let me know how you go

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Electronics Technician: Richard, Customer Service replied 1 month ago

Thank you

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Customer reply replied 1 month ago
I already did that. But When I am calling my land phone from another phone the greeting is still the old one.
Electronics Technician: Richard, Customer Service replied 1 month ago

First Erase the greeting, so go to Answering Device, Erase Message, then Erase Greeting

Then once erased record it

Let me know the results please

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Customer reply replied 1 month ago
This should be easier than spend a lot of money. Everything is just so dam complicated. Thank you for nothing.
Electronics Technician: Richard, Customer Service replied 1 month ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last instructions sent you please

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Richard
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 40,323
40,323 Satisfied Customers
Experience: Over 20 years fixing Electronically devices

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