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I am on a different computer....same person 2 mins. ago. I…

Customer Question
I am on a...

I am on a different computer....same person 2 mins. ago. I have a brand new tel. on tel line etc for over 15 hrs. but no dial tone. Help please. can we talk by phone?

Technician's Assistant: I'll do all I can to help. How long have you been dealing with this?

I bought the phone 2 days ago!!

Technician's Assistant: Do you plan on doing the work yourself?

Yes. I have been able to put in date, time etc. & am following instructions but no dial tone.

Technician's Assistant: Anything else we should know to help you best?

I may need youlater as the instructions are difficult. I am 76 yrs. old,,,not a techy!!! Kate

Submitted: 7 months ago.Category: Phone Systems
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Answered in 7 minutes by:
11/13/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 46,411
Experience: Over 20 years fixing Electronically devices
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me the make and model of the phone with the issue?

Please let me know

Thank you

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Category: Phone Systems
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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