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I have Panasonic KX TG6572 how do i activate the answering…

Customer Question
I have Panasonic...

I have Panasonic KX TG6572 how do i activate the answering system the answering system seems to be activated by WOW and not recording messages

Technician's Assistant: What's the make/model of your device? How old is it?

KX-TG6572 6 months old Cordless phone with digital answering

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

For about two weeks

Submitted: 8 months ago.Category: Phone Systems
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Answered in 2 hours by:
11/13/2017
Electronics Technician: Greg A., Engineer replied 8 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,680
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue with your phone/answering system.

To help you with this issue, may I ask:

1) Has the Panasonic system EVER had the answering system turned ON - in the past - and working?

2) What landline phone service provider (phone company) you have for this phone line?

3) Do you have access to an outside number (such as a cell phone) that can be used to place a TEST CALL to the Panasonic number? If so, please place that test call, let the Panasonic ring several times (at least 7), and let me know EXACTLY what is heard in the calling phone.

4) What is "WOW"?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Please DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Electronics Technician: Greg A., Engineer replied 8 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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