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Reads ...no power at base or out of range. Phone is in

Customer Question
Reads ...no power at...

Reads ...no power at base or out of range. Phone is in cradle & charge light is lit. I had been carri g it w/ me @ the house waiting for a call but was not off charging station more than 10 mins

Technician's Assistant: How old is the phone?

? A few years?

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Just started ... Never happened v4...only trobke shooting was you plug & rep!ug base

Submitted: 7 months ago.Category: Phone Systems
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Answered in 5 minutes by:
10/6/2017
Electronics Technician: Richard, Customer Service replied 7 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 45,547
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Please remove the power to the base unit and the batteries from the handset

Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.

Please let me know the results

Thank you

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Richard
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 45,547
45,547 Satisfied Customers
Experience: Over 20 years fixing Electronically devices

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