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I have "no line." How do I fix that? Thanks. Roughly, a few…

Customer Question
Hi there. I...

Hi there. I have "no line." How do I fix that? Thanks.

Technician's Assistant: What's the make/model of your device? How old is it?

Roughly, a few years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It was just brought to my attention by a friend who couldn't get through but, no longer than a couple of days.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Nope, that's it. Thanks.

Submitted: 8 months ago.Category: Phone Systems
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Answered in 3 minutes by:
10/5/2017
Electronics Technician: Greg A., Engineer replied 8 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,334
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue with your phone(s).

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station.

2) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.

*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Customer reply replied 8 months ago
VTech Model: CS6829-2; SN: SD704353273
Electronics Technician: Greg A., Engineer replied 8 months ago

Hi again and thanks for that information.

2) What landline phone service provider (phone company) you have for this phone line?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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