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Have a cordless phone the model no. is KX-TGEA20 and ive not…

Customer Question
Have a cordless phone...

Have a cordless phone the model no. is KX-TGEA20 and ive not been able to erase all the messages, although i believe they have been. phone shows that message is full yet from time to time im getting messages and other times not. help

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Just a moment please model no kx-tge260 it also says kx-tg454sk

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Several months ive tried using the menu prompts with little success could this be a Frontier phone company error

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Not at this time

Submitted: 10 months ago.Category: Phone Systems
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Answered in 5 minutes by:
10/4/2017
Electronics Technician: Nathan, Technician replied 10 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,399
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me where you/callers are seeing/hearing an indication of the messages being full?
If you pick up the line, do you hear a few beeps or a fast/stutter tone prior to the dial tone?
Do you check/erase messages by using the play and erase buttons on the base station?

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 10 months ago

Hello, it appears your question is still open.

Do you need more help with this?

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