Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Model KX-TGE433. Extension (remote handsets) don't ring and…

Customer Question
Model KX-TGE433. Technician's Assistant:...

Model KX-TGE433.

Technician's Assistant: What's the make/model of your device? How old is it?

Extension (remote handsets) don't ring and ringer is set correctly. Also our phone number is ***** recognized by recipients.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Brand new phone. Occurring since first hooked up yesterday.

Submitted: 10 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 2 minutes by:
10/2/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
3,472 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,472 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Panasonic phone model # KX TG7641 or model #KX- TG7644M. We
Panasonic phone model # KX TG7641 or model #KX- TG7644M … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I have a Model KX-TG4500, the base unit and 5 extensions
I have a Model KX-TG4500, the base unit and 5 extensions work, except on incoming calls none of the units or base unit rings. I've checked the ringer settings and ring groups and everything seems OK, … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have accidentally turned of the ringer and can't figure
I have accidentally turned of the ringer and can't figure out how to turn it on. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do i turn the ringer on for my panasonic cordless phone
how do i turn the ringer on for my panasonic cordless phone model number kx-tga230pw? it's on for phone #1 but not phone #2. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
None of our four home phones will ring with an incoming
none of our four home phones will ring with an incoming call … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
The ringer on my phone is off how do i get it back on, less
the ringer on my phone is off how do i get it back on … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a panasonic KX-T7433 phone system. One of the
I have a panasonic KX-T7433 phone system. One of the telephones will not ring when a call comes in. The other phones ring. The light flashes but will not ring. The ringer works when the phone is paged… read more
Richard
Richard
Customer Service
47,537 satisfied customers
I have kx-tgda20c. PANASONIC, 6 MONTHS. I have two handsets,
i have two handsets, but one stop ringing. Night mode is off but no ringing … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have an old Panasonic telephone ModelKX-TGA402 that works
I have an old Panasonic telephone ModelKX-TGA402 that works perfectly except I have inadvertantly turned off the ringer. How do I turn it back on? I only found instructions for a temporary fix. Thank … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
My KG T98033ALB will not ring calls and the answering
My KG T98033ALB will not ring for incoming calls and the answering machine will not connect. Callers simply ring out. I have dial tone and make outgoing calls with no problems.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Our land-line Panasonic phones now give one short ring on a
Our land-line Panasonic phones now give one short ring on a phone call. If you don't pick it up immediately, you do not get the call. I went through every instruction in the manual and could not fix i… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My phone will only ring once and then I dont hear the other
My phone will only ring once and then I don't hear the other rings. The bell on the screen has a cross across it. I can't figure how I got that setting or how to get it off. it just started doing that… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
New KX-TG385SK I selected a ringtone which plays on all the
New KX-TG385SK I selected a ringtone which plays on all the handsets,but I still get the default ring from the base unit and am not able to change it.therfore when I get a call both ring- sounds weird… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
KX-TGA660 handset speaker stopped working for calls (for speaker
KX-TGA660 handset speaker stopped working for calls (for speaker phone) and ringer. Phone can still be used otherwise. Ringer and speaker volumes both are set at highest setting. Can speaker be turned… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
We havew a Panasonic model KX-TG6531 phone set with 1 base
We havew a Panasonic model KX-TG6531 phone set with 1 base phone and 4 handsets. The problem is that 2 of those handsets do not ring anymore and cannot be switched to speakerphone. Any suggestions? Th… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
WHICH CORDLESS PANASONIC PHONE WITH AN ON /OFF SWITCH?
WHICH CORDLESS PANASONIC PHONES HAVE AN ON /OFF RINGER SWITCH? I ALSO NEED 4-6 HANDSETS . I WANT AN EASY, WITH THE TOUCH OF A BUTTON ON/ OFF RINGER SWITCH!!!!… read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
The ringer does not seem to be working. The phone is working
The ringer does not seem to be working. The phone is working but I can not hear it ring and the ringer switch is set to ON. The answering machine does not pick up even though set to 3 rings, when call… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
I have purchased a Panasonic Digital Cordless Answering
I have purchased a Panasonic Digital Cordless Answering System Model No. KX-TG6722AL and have connected to phone line and power. Both hand sets are charged. I can make a call out but when I ring in I … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x