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I purchased a Panasonic cordless phone, model number

Customer Question
I purchased a Panasonic...

I purchased a Panasonic cordless phone, model number KS-TGC382C. My previous phone had talking caller ID. Can I enable this feature on my new phone?

Technician's Assistant: How old is the phone?

I purchased the new phone on Sept 28, 2017.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I haven't tried anything.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I'd like talking caller ID.

Submitted: 7 months ago.Category: Phone Systems
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Answered in 20 minutes by:
10/2/2017
Electronics Technician: Russell H., Service Tech replied 7 months ago
Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 12,418
Experience: 8+ years of professional experience
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Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

Quite simply there is no such feature on this phone model, I'm sorry to say.

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Electronics Technician: Russell H., Service Tech replied 7 months ago

Would you like me to recommend to you a Canadian-usable phone vaguely of this type that does have Talking Caller ID as a feature?

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Electronics Technician: Russell H., Service Tech replied 7 months ago

OK. I am seeking such a phone model...

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Electronics Technician: Russell H., Service Tech replied 7 months ago

There are a number of them, but they are not necessarily available in Canada.

Also, if you have a base unit, perhaps all you need is a cordless handset that is compatible with that base unit, which would provide Talking Caller ID ?

But regardless of that, here's one of many examples of handsets - without base unit, but with the compatible base unit models listed on the page - that has Talking Caller ID as a feature:

https://www.walmart.com/ip/Panasonic-KX-TGA641T-Additional-Digital-Handset-with-Talking-Caller-ID/10975698

...and there are others too. Let me know on the other issues I mentioned, and I will find appropriate headsets.

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Customer reply replied 7 months ago
I am not happy with this service. I expected a fix to my problem
Electronics Technician: Russell H., Service Tech replied 7 months ago

It's not a problem: your question simply stated, you need Talking Caller ID from a phone model that does not have that capability. I have offered to find another phone model that would. Would you like me to continue with that approach? or shall I close the case?

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