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My phone stopped ringing yesterday. It lights up but no

Customer Question
My phone stopped ringing...

My phone stopped ringing yesterday. It lights up but no ringing

Technician's Assistant: How old is the phone?

About 5 years old. I can call out on it fine and listen to voice mail I just don't have it ringing.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It just started last night. I have not done any troubleshooting as this has never happened.

Submitted: 10 months ago.Category: Phone Systems
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Answered in 28 minutes by:
9/28/2017
Electronics Technician: Karthik Nagarajan,
 replied 10 months ago
Karthik Nagarajan
Category: Phone Systems
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Electronics Technician: Karthik Nagarajan,
 replied 10 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you help in finding out the make and model number of the phone?

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