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I have just received the Panasonic 2 line corded/cordless…

Customer Question
I have just received...

I have just received the Panasonic 2 line corded/cordless phone. KX-TG9582B

Technician's Assistant: How old is the phone?

It's brand new.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I'm having troubles understanding how the phone jacks work. I have a single jack

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No, that's my only question. I want to use the 2 line phone with my one business number

Submitted: 10 months ago.Category: Phone Systems
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Answered in 12 minutes by:
9/27/2017
Electronics Technician: Greg A., Engineer replied 10 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Do you actually have 2 lines (two separate phone numbers)?

2) Did you receive ANY "documents/paperwork" with this phone system?

3) What landline phone service provider (phone company) do you have for this phone line(s)?

Please REPLY using the box below and the SEND button.

*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Customer reply replied 10 months ago
I do have 2 separate phone numbers... one is home phone and the other business, however, I want to use both lines on the telephone for the business. I was under the impression that I could. It's a brand new phone system and I do have operating instructions. My phone service provider is SHAW and they said it's a single line jack. Can I buy a jack splitter?
Customer reply replied 10 months ago
I do not want to pay extra money... I didn't even realize I'd be charged $5 for this conversation when I asked my question. I must have clicked on the wrong site. I wanted to talk directly to Panasonic.
Electronics Technician: Greg A., Engineer replied 10 months ago

Hi again,

Just in case you were not aware, you have asked your question on JustAnswer.com - a paid support service. It is NOT free help.
Typically there is a $5 deposit - to POST your question - plus an agreed upon amount, with the total balance paid upon receiving an answer.

I can discuss phone jacks a wiring with you - if you would like.

Please let me know if you want to continue this discussion.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 10 months ago
I'm sorry. I do not wish to continue. Sorry for the inconvenience.
Electronics Technician: Greg A., Engineer replied 10 months ago

No worries at all.

If you have ANY concerns about your account or site operation, You can contact the Customer Service department at the following page:
http://ww2.justanswer.com/contact-us

Please let me know if you have any more questions - about your phone system - now or in the future.

Take Care, Greg A.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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