Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

No dial tone - display message hat line is in use. Called my…

Customer Question
No dial tone -...

No dial tone - display message hat line is in use. Called my number from my cell phone - rings on the cell phone but not in the house

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

AT&T cordless answering system - just brought last week

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started today - tried unplugging the phone line , waiting a few minutes then plug back in - even the phone that is not cordless will not work

Submitted: 10 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 24 minutes by:
9/27/2017
Electronics Technician: Nathan, Technician replied 10 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,399
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 10 months ago

Hello, it appears your question is still open.
Do you need more help with this?

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
3,472 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,472 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I get a dial tone after dialing the number I still just have
I get a dial tone nut after dialing the number I still just have a dial tone. When the phone rings and I answer it they can't hear me. This just suddenly started happening. These are the 5 set Panason… read more
Nathan
Nathan
Technician
31,399 satisfied customers
I have a new KX-TG785SK 5 handset phone that worked
I have a new KX-TG785SK 5 handset phone that worked yesterday when I put them in.m Today none work. no dial tone, line in use indication. and I really hate not being able to TALK to a tech on a phone.… read more
Nathan
Nathan
Technician
31,399 satisfied customers
I have house phones that are panasonic, the answering
i have house phones that are panasonic, the answering machine does not work. can u ship one to me … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
Panasonic digital cordless answering system Model KX-TGE240
Panasonic digital cordless answering system Model KX-TGE240 B purchased 12-20155-31-17 2 days ago, picked up home phone to use, no dial tone. Replaced batteries, phone charged.Still no dial tone.I can… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have a "line in use" issue with my KX-TG2344 phone. I
Hello Pearl - I have a "line in use" issue with my KX-TG2344 phone. I can't get this cleared on the hand set, msg is not showing up on the base unit. Also when calling in, it says the mail box is not … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
We cannot answer the phone - it goes straight to voice mail
We cannot answer the phone - it goes straight to voice mail - KX TGA 931 T … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I moved my 3-phone Panasonic phones to new locations and now
I moved my 3-phone Panasonic phones to new locations and now I cannot get a dial tone on any of them.… read more
Nathan
Nathan
Technician
31,399 satisfied customers
Our landline service is not working - no dial tone or any
Our landline service is not working - no dial tone or any sound. Phone number is:(###) ###-#### Address is: 1751 Troon Cove Germantown TN 38139 Name: David B Young Cell phone: (###) ###-####… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have a Panasonic Digital Cordless Answering System/ Model
I have a Panasonic Digital Cordless Answering System/ Model # ***** My problem is that when someone calls the phone, the voice mail immediatly comes on. The phone does not ring at all.… read more
Nathan
Nathan
Technician
31,399 satisfied customers
I just purchased a Panasonic Corded/Cordless Answering System
I just purchased a Panasonic Corded/Cordless Answering System Model No. KX-TG4771C and it has no dial tone. Our phone company is Rogers. I trying to achieve the following: On our current answering mac… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
Panasonic phone KX- TG 5632 I am able to key in, but the call
Panasonic phone KX- TG 5632 I am able to key in, but the call never goes through. Also, no calls are coming in. I've checked all of the connections. They are properly plugged. Can you help?… read more
LOAJ3256
LOAJ3256
Technician
Vocational, Technical or Trade School
106 satisfied customers
panasonic cordless phone says "line in use" but we are not
panasonic cordless phone says "line in use" but we are not using any of the phones. Cannot get dial tone… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
Our panasonic phone (6.0, KX-TG6431) doesnt work - no dial
Our panasonic phone (6.0, KX-TG6431) doesn't work - no dial tone. The message, "Check Tel Line" displays, and I've set and reset the cord/wire connections on all 5 phones, reregistered them and can't … read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
My phone is not ringing nor is it recording messages. I have
My phone is not ringing nor is it recording messages. I have checked with Bell and my line is fine. Last night there was no dial tone...today I have dial tone and can call out but when calling my home… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
I have a Panasonic phone system. I cant get a dial tone,
I have a Panasonic phone system. I can't get a dial tone, or if I hear anything, it is the annoying "off the hook" signal. What am I doing wrong?… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
Uniden dect 6.0 cordless phone.... No dial tone.........when
Uniden dect 6.0 cordless phone.... No dial tone.........when any buttons on base station depressed, three beeps occur (on each/all). The buttons function does not occur. Had set message center to 4 ri… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
i have a kxt phone system which is fed by two outside lines
i have a kxt phone system which is fed by two outside lines provided by the local phone company. all of the phones have no dial tone. I went to the place where the phone lines come into the house ans … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I think my cordless phone system may be bad. I can barely
I think my cordless phone system may be bad. I can barely hear a dial tone because there is a loud buzz. If I call my cell phone from my landline, it rings through and when I answer the cell phone I h… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x