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Panasonic kX-TG7871 won't answer but rings. Won't dial.

Customer Question
Panasonic kX-TG7871 won't answer...

Panasonic kX-TG7871 won't answer but rings. Won't dial.

Technician's Assistant: What's the make/model of your device? How old is it?

Panasonic kX-TG7871 won't answer but rings. Won't dial. 9 months old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started today. No dial tone, just buzzing. Called with cell phone and it rings, times out and sends to telco voice mail.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No, thanks!

Submitted: 10 months ago.Category: Phone Systems
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Answered in 12 minutes by:
9/26/2017
Electronics Technician: Russell H., Service Tech replied 10 months ago
Russell H.
Russell H., Service Tech
Category: Phone Systems
Satisfied Customers: 12,924
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
I think that you have a problem with the line itself, by the sound of it. But, have you replaced or installed any other devices on the same phone line as the Panasonic phone?

If you have not changed the phone line's devices or setup at all, then I advise you to contact your phone company about the problem, and have them do a line check etc. Tell them you hear the phone line buzzing... if you want the phone # for your phone co., tell me the phone co.'s name, and I will get that information for you.

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Electronics Technician: Russell H., Service Tech replied 10 months ago

Since I have not heard back from you, I am assuming that my answer was helpful and provided what you needed to help toward a solution.

If I have indeed answered your question, please rate my answer, using the five-star interface on your JustAnswer page. - A five-star rating would be appreciated. Thank you.

(If this didn't answer your question, if you need more info, or have any comments, use Reply To Expert to respond, and I will help and advise you further, to a solution.)

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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