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I have a Panasonic KX-T7736. i need to reset the voicemail…

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I have a Panasonic...

I have a Panasonic KX-T7736. i need to reset the voicemail password ***** learn how to transfer calls to another extension's voicemail. Can you help?

Technician's Assistant: What's the make/model of your device? How old is it?

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Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No trouble. just ignorance

Submitted: 10 months ago.Category: Phone Systems
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Answered in 1 minute by:
9/26/2017
Electronics Technician: Eric, Technician replied 10 months ago
Eric
Eric, Technician
Category: Phone Systems
Satisfied Customers: 5,221
Experience: Over 10 yrs of electronics support and software development.
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Hey there! my name is ***** ***** I will be assisting you today. I will do all I can to provide you with excellent service and answer your questions as quickly as possible. While I take a moment to read over your question, please read the following:

  • The offers you see for Remote Assistance or Phone Calls are not me recommending them, it is this website. I am more than happy to accept a request for one if you wish, but you do not have to.
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  • I will continue helping you until your question is 100% answered, please ask as many follow up questions as you want to.
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Electronics Technician: Eric, Technician replied 10 months ago

Good morning! I have read your question, and can help you with that. Give me just a few moments to type up your information/answer and I will post it here asap.

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Customer reply replied 10 months ago
Thanks
Customer reply replied 10 months ago
No thanks to the call.
Electronics Technician: Eric, Technician replied 10 months ago

That wasn't me... scroll up and read the first thing I posted to you while I work on your instructions.

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Electronics Technician: Eric, Technician replied 10 months ago

Please take two seconds to rate my service before you leave today at the top of this page. Remember it is my service you are rating and nothing else. If you feel my service has been anything but excellent, or you have follow up questions, please let me know before rating :)

Bookmark this link to ask me questions directly in the future: http://bit.ly/AnswersByEric

TRANSFERRING A CALL:

  1. Pickup the line (do not have them on hold)
  2. Press the Transfer button
  3. Input the extension
  4. Wait for the extension to pickup, and announce/tell them you are transferring a call
  5. Then hang up, and the call will be transferred

VOICEMAIL PASSWORD:

  1. Raise the handset on your Panasonic Telephone System, press the "Intercom" button and dial 165.
  2. When answered by the Panasonic Auto Attendant dial #6. (Pound Six)
  3. When asked for your mail box number dial *999 (Star Nine Nine Nine)
  4. Enter the Administrator Password. If required.
  5. Dial 6 for "Other Features"
  6. Dial 1 to "Set Up Mailbox"
  7. Dial 3 to "Reset Mailbox Password"
  8. Follow Panasonic Voice Mail system prompts to reset the mailbox password
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Customer reply replied 10 months ago
When i press intercom then 165 I get a busy tone
There is not auto attendant.
Electronics Technician: Eric, Technician replied 10 months ago

Alright, let me check on that. You should get the attendant.

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Electronics Technician: Eric, Technician replied 10 months ago

That should be working, unless the person who installed it made changes. Try calling in from an outside line (like your cellphone), and when the auto-attendant answers, press #6, then continue the instructions.

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Customer reply replied 10 months ago
Are you still checking?
Electronics Technician: Eric, Technician replied 10 months ago

I replied right above you.

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Customer reply replied 10 months ago
That did not work. It just rang on the system. I waited for the attendant, pressed 6. It rang on the system and said, "you have a call."
Customer reply replied 10 months ago
This isn't working. Please refund my $. Thanks.
Electronics Technician: Eric, Technician replied 10 months ago

Alright, I am going to send it in to customer service. Whoever installed the phones made some changes, and there is no way for anyone other than that person to know what those changes were.

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