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I need phone help setting up new landline. Made a message,

I need phone help...

I need phone help setting up new landline. Made a message, but when I call my phone, message cuts off. I had my pre recorded voicemail turned off by Comcast, today. Still, my greeting cuts off when called from another line. Also, not recording voicemails left by callers. Don't know how to set it up and I've tried for 2 days

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Panasonic Model KX-TGF382M

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just told you that. I bought phone 6 days ago. Read everything. Don't understand instructions and unless I speak directly to a person, I'm not going to be able to explain this clearly. I've done everything book says to do. Phone won't let me set up my own greeting, or take voice messages. Twice people have called and unable to leave me a message.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Yes, but I will ask them

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Customer reply replied 9 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 9 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 10 minutes by:
9/25/2017
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,440
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, would you consider an experiment?

Temporarily disconnect the Panasonic KX-TGF382M's telephone wires and unplug its AC wall adapter.

Then call your home/landline number using your cellphone.

Determine if VoiceMail would still answer.

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,440
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified
Louie and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
ok, then I would like a phone call, if possible to my cell.(###) ###-#### Give me a couple of minutes
Phone call session started

Yes on the phone call after "...a couple of minutes..." and the above experiment have been done.

Thanks.

Ask Your Own Phone Systems Question
Customer reply replied 9 months ago
I want a phone call. Is this a hoax of some kind. Charging me for text messages? I do not have an IPhone, or apps. Just a computer and I am not that computer literate. So I don't know why you can't just call me unless you don't exist
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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