Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone is on hold and I cannot make a call. About 5 years.

Customer Question
Phone is on hold...

Phone is on hold and I cannot make a call

Technician's Assistant: How old is the phone?

About 5 years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started yesterday. was talking to son and we got disconnected. and since then the phone is on hold

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Only that I cannot make calls

Submitted: 11 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 3 minutes by:
9/25/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Can you tell me the make and model of the phone?

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,492
3,492 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,492 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Callers cannot hear my voice on phone KX-TGE243C. Just today
we had a power outage yesterday but phone was OK later in day… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Nathan, we spoke yesterday about my VTech Cordless Phone not
Hello Nathan, we spoke yesterday about my VTech Cordless Phone not having a dial tone. I repeated the steps that you had instructed me to do yesterday by unplug and disconnect the modem for 5 mins and… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have ATT DECT 6.0 cordless telephone, model 52200. Day
I have ATT DECT 6.0 cordless telephone, model 52200. Day before yesterday I got static when I called out, then yesterday the telephone stopped taking any incoming calls, One ring and then heavy static… read more
Eldon
Eldon
BS
216 satisfied customers
I cannot call out. I dial a number and it doesn't do
I cannot call out. I dial a number and it doesn't do anything. … read more
TechHelp
TechHelp
3 satisfied customers
Error message on my phone saying no base? Gigaset c530a? 2
2 days, I've tried nearly everything it told me two on your web page? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic cordless phone. I have had this phone for
I have a Panasonic cordless phone. I have had this phone for about 4 - 5 years or more. I have never had any trouble with it until now. The problem is this. I was on the phone talking when I got a bee… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My phone will not disconnect from pause or hold. I have
my phone will not disconnect from pause or hold. I have followed the instruction booklet. I cannot call out or receive calls. … read more
Richard
Richard
Customer Service
47,537 satisfied customers
We have a Year old Panasonic KXTGEA20. I was talking to my
We have a Year old Panasonic KXTGEA20. I was talking to my mother and got another call. I hit flash but missed the second call. Since then we cannot call out or receive calls.There is no dial tone. Is… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,492 satisfied customers
Do I need to get a new base set, or what, model KX-TG 4731
Do I need to get a new base set, or what, model KX-TG 4731 has no dial tone, can receive calls but has static. Thank you Jerrie… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,492 satisfied customers
I have a Panasonic KX-TG6641. It worked fine yesterday, however,
I have a Panasonic KX-TG6641. It worked fine yesterday, however, today all phones and the base are displaying "Line in Use." I have unplugged the line to my printer; I unplugged the phone line to the … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,492 satisfied customers
We have a 4-phone system an after about 5 years, we yesterday
We have a 4-phone system an after about 5 years, we yesterday lost connections on each phone. We get directed to 2 of the other phones to make a connection without ability to connect until can reach o… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
phone got on hold somehow,have tried to take it off but still
phone got on hold somehow,have tried to take it off but still there. People can't call in-says phone busy! I can call out...HELP!… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,492 satisfied customers
have dect1588 base 5 handsets messed up trying to make it
have dect1588 base 5 handsets messed up trying to make it ring gives ringing w/out stopping cannot use at all to call or answer… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,492 satisfied customers
Getting a message -- check tel line My phone is not working
Getting a message -- check tel line My phone is not working yet I have internet access, I also tried another outlet. ?????… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,492 satisfied customers
I dont have a password XXXXX my magic jack device only a usb
I don't have a password XXXXX my magic jack device only a usb extension cord. I would like to get a 5 year contract for $99.75 .How do I do that?… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
1. I bought in international card for $60.00 last month. It
1. I bought in international card for $60.00 last month. It did not work in Israel (I was gone ten days) I was able to call for about 3 days, then the phone popped up with 'no more minutes available'.… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
i have a relatively new (under a year, I think) Pasnasonic
i have a relatively new (under a year, I think) Pasnasonic phone system - model KX-TGA651 with and answering machine. For some reason, some of the voice messages that are left are garbled and so quiet… read more
romr2009
romr2009
Bachelor's Degree
235 satisfied customers
Our phone has not worked since yesterday afternoon. All phones are down, no dial tone, no
Our phone has not worked since yesterday afternoon. All phones are down, no dial tone, no incoming or outgoing calls. My son unplugged the modem and waited, the replugged. Still no phone. Waited over … read more
electronicsguy
electronicsguy
Systems Engineer
Bachelor's Degree
239 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x