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I have a panasonic phone in a base. I can make outgoing

I have a panasonic...

I have a panasonic phone in a base. I can make outgoing calls, but when someone calls the phone rings once and shuts off.

Technician's Assistant: How old is the phone?

I don't know, but we have had it a long time.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

It's been going on over a week. Don't know what to try.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

The instruction booklet is date 2010. Also, we hve 4 phones placed around the house.

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Answered in 10 minutes by:
9/25/2017
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,497
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...panasonic phone in a base..."

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,497
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified
Louie and 87 other Phone Systems Specialists are ready to help you
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Customer reply replied 10 months ago
KX-TG4132
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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