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I received a text message on my phone pertaining to get my…

Customer Question
I received a text...

I received a text message on my phone pertaining to get my house phone working and I made a mistake on my reply.....I still want my appointment to be kept. Text MGE # 266278 for repair to my house phone.(###) ###-####between 3 PM - 5PM I hit C and I should have hit the R. Please advise. Thank you Jerome Stone

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Its my house phone

Technician's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

The only problem I have is my Home Pone is NOT WORKING SINCE THEY INSTALLED THE SERVICE.

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

My TV and internet are working fine.....Problem with my Home Phone ONLY

Technician's Assistant: Anything else you want the Expert to know before I connect you?

I want to keep my repair appointment for my Home Phone tomorrow between 3 - 5 P>M>

Submitted: 11 months ago.Category: Phone Systems
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Answered in 7 hours by:
9/24/2017
Electronics Technician: Pete, Engineer replied 10 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,627
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 10 months ago

Hi Jerome,

Who is your landline service provider?

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Electronics Technician: Pete, Engineer replied 10 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Customer reply replied 10 months ago
I want my refund to my Visa Card. I cancelled this question response roughly 5 minutes of my request.
Thank you.
Electronics Technician: Pete, Engineer replied 10 months ago

I am user of this site just like you, so I don't have any insight into your account, however you can contact the Customer Service department at http://ww2.justanswer.com/help for assistance.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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