Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

My phone does not go to voicemail. Very very old i just

Customer Question
My phone does not...

My phone does not go to voicemail

Technician's Assistant: How old is the phone?

Very very old i just unhooked it and replugged it and it says 2003

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Samsung idcs28d

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

My phone is the only phone on the system that doesn't go to voicemail

Submitted: 10 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Customer reply replied 10 months ago
I can access the voice mail box. I can put in my password. I can listen to old messages. I can change my greeting. I can change my dial by directory. I can get to the access manager. But when someone tries to call me from an outside line. My phone rings and rings and rings and rings. The voicemail will not pick up.
Customer reply replied 10 months ago
This phone is in a business that has changed hands many many times. The old support for this phone doesn't even pick up. It's a disconnected number. I really have no technician I can even call.
Answered in 3 days by:
9/26/2017
Electronics Technician: Josh, Customer Service replied 10 months ago
Josh
Josh, Customer Service
Category: Phone Systems
Satisfied Customers: 22,227
Experience: 5+ years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Ask Your Own Phone Systems Question
Electronics Technician: Josh, Customer Service replied 10 months ago

Who is the phone carrier for that line?

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
3,472 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,472 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
People calling me cannot leave a message - are told "mailbox
people calling me cannot leave a message - are told "mailbox is full". I have no messages on the machine, and although this probably doesn't matter, I erase all caller ID numbers that have come during… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
BASE MODEL KX-TG402------ WHEN A CALL COMES IN, I CAN'T GET
BASE MODEL KX-TG402------ WHEN A CALL COMES IN , I CAN'T GET TO THE PHONE FAST ENOUGH TO ANSWER THE CALL. IT RINGS 4 TIMES AND TRIPS INTO THE ANSWERING MODE. ALSO , MANY OF THE MESSAGES LEFT , THAT PE… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
People calling me and when I do not answer they try to leave
People calling me and when I do not answer they try to leave a message in my mail box, but they are always told the mail box is full. How can I empty the mail box? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have house phones that are panasonic, the answering
i have house phones that are panasonic, the answering machine does not work. can u ship one to me … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
We have model number 1855 AT&T desk phone. Question: How do
We have model number 1855 AT&T desk phone. Question: How do we change the number of rings before call goes into voicemail? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
WHEN I CALL INTO THE PHONE NUMBER, THE SYSTEM SAYS VOICE
WHEN I CALL INTO THE PHONE NUMBER, THE SYSTEM SAYS VOICE MAIL IS FULL. BUT WHEN I TRY TO PLAY BACK THE MESSAGES, IT SAYS NO OLD OR NEW MESSAGES. WHAT'S GOING ON? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I'm calling about our Panasonic phones. We requested our
I'm calling about our Panasonic phones. We requested our voice recording to come on after 4 rings. We call our number from our cell phone and it rings 4 times identifying the caller; however, the voic… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Panasonic 6.0 plus. my problem is erasing voice mail. could
Panasonic 6.0 plus. my problem is erasing voice mail. could you in order tell me which buttons to push to erase voice mail. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a 3-phone system on AT&T...we just discovered
Hi Pearl...we have a 3-phone system on AT&T...we just discovered yesterday, that it is not recording messages. We did several tests, calling from cell phone and leaving message. but when checked messa… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I bought the Panasonic Digital Cordless Telephone Answering
I bought the Panasonic Digital Cordless Telephone Answering System. On the front page of the instructions the Model shown is KX-TG4221. I have tried more than a dozen times to change my personal greet… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
First, my friends tell me that they can not leave a message
First, my friends tell me that they can not leave a message when calling me because a message states that my mailbox is full; however, my phone indicates that there are only 3 messages. What is that p… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I cannot get the voice mail indicator flashing to stop! Have
I cannot get the voice mail indicator flashing to stop! Have clicked on "clear voice mail" and "clear voice mail indicator" on my hand set - thru ANSWER SYS DIRECTORY - at least 12 times, but it keeps… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Panasonic KX-TGD224C system. I use telus voice
Hi I have a Panasonic KX-TGD224C system. I use telus voice mail. Can I get rid of the voice mail box message when you call and use a personal message. I do have the phone voice meassage turned on. Lin… read more
Louie
Louie
Technician
Associate Degree
398 satisfied customers
I have a Panasonic Digital Cordless Answering System/ Model
I have a Panasonic Digital Cordless Answering System/ Model # ***** My problem is that when someone calls the phone, the voice mail immediatly comes on. The phone does not ring at all.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My Panasonic KX TG2344 is not recording messagesI read through
My Panasonic KX TG2344 is not recording messages I read through the instructions but alas am very lame with electronics This happened once long ago and I hit a button that made it work but can't remem… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
KX-TG6572 Phone System. How do I turn off voice mail and
KX-TG6572 Phone System. How do I turn off voice mail and use only the answering machine? Answering machine will not work.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Older Cisco Unity phone system where Directory Handler after
Older Cisco Unity phone system where Directory Handler after hours functionality greets fine but when going to connect to existing extensions, loops back to voice greeting.… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
A different call greeting has appeared and I cant get rid
A different call greeting has appeared and I can't get rid of it. It allows only 2 rings, is a woman's voice and does not record message to play back. Have gone through all the re-setting of the pre-r… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x