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On my kx-tge270 when I get calls and answer the phone,

Customer Question
On my kx-tge270 when...

On my kx-tge270 when I get calls and answer the phone, people who called

Technician's Assistant: How old is the phone?

When I get calls I can't be heard. It's like I have mute on on all my devices.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Started today. I've read the manual and nothing applies.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

I use comcast voice for my telephones.

Submitted: 10 months ago.Category: Phone Systems
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Answered in 3 minutes by:
9/21/2017
Electronics Technician: Greg A., Engineer replied 10 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue.

To help you with this issue, may I ask:

1) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?

2) Does this happen for ALL CALLS - both IN and OUT?

3) Do you have ANY other phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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