Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone Systems
This answer was rated:

I have a Panasonic Link To Cell Blue Tooth Convergence

Solution Answering machine Model KX-TG5855K...
I have a Panasonic Link To Cell Blue Tooth Convergence Solution Answering machine Model KX-TG5855K. I set it up to answer my land line as well as my cell phone. I would like to take the cell phone off of it. But cant figure out how to do it. The instructions in the booklet aren't clear to me.
JA: How old is the phone?
Customer: ***** *****
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I believe it is less than a year.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I think that would do it.
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 14 minutes by:
9/20/2017
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,067
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Is the cell phone paired as Cell 1 or Cell 2?

2) Can you tell me if ANY steps have been tried yet, and if so, what those steps were and where you got stuck?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
It shows up as Cell 1. I have tried menu # 6251 and it doesn't seem to work. This is using the base set

OK - I see that the #6251 is the code is for "disconnecting manually".

Please try the "Unpair" code - which is #6111

I have attached the instructions for that, as an image below. You may have to click the link to see that image.

Let me know if that works for you.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
When I type in #6111 I do not get a yes as an answer. It shows only the cursor and equal sign and below that clear.

I believe that is what is suppose to happen.

AFTER the MENU #6111, use the UP/DOWN arrows to make the "yes" appear, then SELECT should show on the screen, where you can press the soft key below it.

NOTE: This should all be done on a cordless handset.

Let me know if that works for you.

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
After I push # 6111 I try the up and down keys and don't ever find select. Maybe I don't know what is a soft key. And do I need to select menu and if so how is that done

Hi again,

A "soft key" is actually a "button" that is below the display.

It's called a soft key because its function CHANGES - depending on what programming is being performed.

So what you are looking for is the ability to use the UP or DOWN arrows - after the using the particular Direct Command code.

As a test, please use a handset - while the system is NOT on a call, and

Press MENU, then #6111 (pound-six-one-one-one) and then let me know EXACTLY what you see on the display - from top to bottom.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
I was only getting 3 numbers so I thought it wouldn't work. When I typed the 4th number it all fell into place,

That is correct - the display only shows THREE numbers, but go ahead and press the last number anyway.

Ask Your Own Phone Systems Question

Then tell me what you see - across the top of the display and then all the way to the bottom.

Ask Your Own Phone Systems Question
Customer reply replied 2 months ago
I did and it worked . Its my wife's B. Day so I am taking her out to dinner. Thank you for your help. The 3 # slot really confused me. Good night.

EXCELLENT!

Please let me know if you have any more questions.
If this has helped answer your question(s), please take a moment to rate MY service level (5-star is my goal) so that I get credit for my time helping you with this question.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have to REFRESH your screen) or can not use them.

Thanks, ***** *****
--. .-

Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,067
Experience: Working with Electronics for 25+ years.
Verified
Greg A. and 87 other Phone Systems Specialists are ready to help you
Ask your own question now
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,067
9,067 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,067 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

346 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Need help with land line phone. My answering machine message
Need help with land line phone. My answering machine message comes on after 4 rings. Would like for the rings to be longer, What do I do to change the number of rings. … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
I have a Voice mail service with. On my old phone I could
I have a Voice mail service with Bell. On my old phone I could formulate a message with callers could access. How do I dom this on model KX-TGC380. Also I have another ordinary phone in my bedroom whi… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Ican't Increase the number of rings on my phone. I need to
I need to increase the number of rings on my phone … read more
Greg A.
Greg A.
Engineer
9,067 satisfied customers
My cordless phone has a message on the screen that the
My cordless phone has a message on the screen that the ringer is off. I don't think I did anything unusual to it. … read more
Greg A.
Greg A.
Engineer
9,067 satisfied customers
Unable to make or receive calls. Model obi200 power light on
model obi200 green power light on and internet green light blinking … read more
Harry
Harry
152 satisfied customers
Phone model KX-TGD560 inoperative last 2 days. No dial tone,
Phone model KX-TGD560 inoperative last 2 days. No dial tone, incoming gets busy signal. Called provider Frontier Communications this morning, they couldn't clear line. Don't know what else to do. … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
The sound of the ringing is so low. how do I make it sound
the sound of the ringing is so low. how do I make it sound louder from base and when I play messages it is also very low. also how can I retreive calls when i AM OUT OF STATE. WHAT IS THE CODE … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
I have a Panasonic phone @ can not find voice mail it sayid
Second opinion] I have a Panasonic phone @ can not find voice mail it sayid press vm … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
35 satisfied customers
Somehow it got on silent mode and I can't figure out how to
somehow it got on silent mode and I can't figure out how to turn it off. I am missing important calls. how do I turn it off? … read more
Harry
Harry
152 satisfied customers
My OOMA control box is blinking the logo in red & the phone
My OOMA control box is blinking the logo in red & the phone does not work … read more
Harry
Harry
152 satisfied customers
Somehow my sister's # has been blocked. how do I unblock her
Somehow my sister's # has been blocked. how do I unblock her number from phonebook? … read more
Harry
Harry
152 satisfied customers
I just replaced batteries in 2 phones.One works,the other
I just replaced batteries in 2 phones.One works,the other gives a reading, No link, reconnect base AC adaptor, which I did. Still not working. … read more
Greg A.
Greg A.
Engineer
9,067 satisfied customers
I received my wall phone yesterday, but no instructions,
I received my wall phone yesterday, but no instructions, tried to phone and ask they be sent, but could only get technical support. … read more
Harry
Harry
152 satisfied customers
Does GE still offer the digital answerer (GE) speakerphone?
Does GE still offer the digital answerer (GE) CID speakerphone? … read more
Greg A.
Greg A.
Engineer
9,067 satisfied customers
Emerson EM-2517 kwon I have elect. power and internet and
Second opinion] Emerson EM-2517 kwon I have elect. power and internet and modern on and the phone is but I have difficulty with connection … read more
Louie
Louie
Technician
Associate Degree
346 satisfied customers
I have a desk phone at least 65 years old, never used since
I have a desk phone at least 65 years old, never used since I owned it. Far as I know it works … read more
Harry
Harry
152 satisfied customers
Panasonic Cordless phone - KX-TGA641. My caller ID just
Panasonic Cordless phone - KX-TGA641. My caller ID just stopped working last night. Also, when I select Menu, then attempt to Select "Caller List", that doesn't work either. … read more
Greg A.
Greg A.
Engineer
9,067 satisfied customers
This concerns a phone, cordless kxtg2631..the base unit no
hi, this concerns a phone, cordless kxtg2631..the base unit no longer records number of calls I missed...only is showing two dashes in window...?? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,251 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x