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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 8927
Experience:  Working with Electronics for 25+ years.
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I want to turn off "do not disturb" I don't know the age.

Customer Question

I want to turn off "do not disturb"
JA: What's the make/model of your device? How old is it?
Customer: I don't know the age. Model number on base reads #CS6228-5
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About an hour. I accedentally turned it on.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) I'm not finding a "do not disturb" function on this particular model phone, so can you DESCRIBE the SYMPTOMS happening with this function? For example, are you SEEING something on the display(s) of the handset(s) OR are callers HEARING some "announcement" when they try to call you?

2) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Expert:  Greg A. replied 29 days ago.

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
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