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My phone line has no dial tone. it is saying silent mode is…

Customer Question
My phone line has...

My phone line has no dial tone. it is saying silent mode is on.

Technician's Assistant: What kind of computer do you have?

A dell computer. the majic jack is connected to two lines

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

My service was renewered on today for two years

Submitted: 11 months ago.Category: Phone Systems
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Answered in 10 hours by:
9/19/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Is the Magicjack connected directly to your computer or your internet router?

Please let me know

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