Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

The phone tells me that I have a voice mail, but when I

Customer Question
touch star nine , I...
The phone tells me that I have a voice mail, but when I touch star nine , I get no message and when the phone rings the calling party can hear me but I cannot hear them.
Help
Submitted: 11 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 5 minutes by:
9/18/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome

Can you tell me the make and model of the phone please?

Thank you

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
3,472 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

3,472 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I have a kxtga652 cordless phone with 4 extra units. I had
Hi John, I have a kxtga652 cordless phone with 4 extra units. I had my voice mail set up, but screwing around with some wires I now do not have any voice mail. I tried following the manual, but still … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
People calling me and when I do not answer they try to leave
People calling me and when I do not answer they try to leave a message in my mail box, but they are always told the mail box is full. How can I empty the mail box? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I need help with my KX-TG6572R phone. I cant get it to
I need help with my KX-TG6572R phone. I cant get it to display time. It continues to display I have voice mail --but I don't. Dan … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have a 6 phone system and the phones blink all the time
Hi, I have a 6 phone system and the phones blink all the time and sayvoice mail msg via phone co. and I cant get rid of it. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I cannot answer my phone. Model number TGEA40 it has 5
I cannot answer my phone. Model number TGEA40 it has 5 phones it rings but I can't answer. Won't leave message. It was working yesterday!Help… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
An automated voice answers my phone after 4 rings. I want
an automated voice answers my phone after 4 rings. I want 6 rings and my own message. also not taking messages with the automated voice… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have a panasonic phone #KX-TG4733B. I can't record a
Hello, I have a panasonic phone #KX-TG4733B. I can't record a greeting with my own voice. When someone calls the phone replys "The mail box service you are trying to reach is not in service at this ti… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have call/answeer on my vtech cordless phone, but i dont
i have call/answeer on my vtech cordless phone, but i dont seem to get my calls. on the other phone i had you called op, star and pound key three times and it wprked dosent seem that way with this one… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I am having difficulty turning the answering machine off on
I am having difficulty turning the answering machine off on my cordless phone...turning it off on the base isn't working...its a CS6429-4… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
My telephone rings nine times before the voice mail cuts in.
My telephone rings nine times before the voice mail cuts in. A lot of the people who call do not wait out the nine rings and then do not leave a voice mail message. People think that we are not home.… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
The panasonic mobile cordless phone that we have the problem
The panasonic mobile cordless phone that we have the problem is that my voice cannot be heard by the other party. The phone rings and I can hear them but they cannot hear me. my voice seems to reverbe… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
MY phone KX TG 7641 is a few months old. I have been told
MY phone KX TG 7641 is a few months old. I have been told twice now that when my number is XXXXX a message plays that says mail box unable to accept any more messages. In fact the caller said the phon… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
For vacation my husband set our vtech model 6229-5 to go
For vacation my husband set our vtech model 6229-5 to go directly to voicemail. When we returned he had a medical incident and passed away. I cannot reset so that I can pick up the phone when it rings… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
I have three pansonic phones, the main phone a two
I have three pansonic phones, the main phone a two extensions. Model #KZX-TGA42. I can make calls. The phones do not ring. People tell me they have called and get an automated message. What seems to b… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Good morning. I have a Panasonic Dect 6.0 Talking Caller ID
Good morning. I have a Panasonic Dect 6.0 Talking Caller ID cordless phone. Suddenly it each phone has started blinking the green/yellow light on top, indicating a message. Additional, the face of the… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
When someone calls me they dont get the answering machine
When someone calls me they don't get the answering machine , I have personalised my message and it is turned on, after the nine rings the caller gets a message that they have reached the mail box of m… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
My Panasonic Mdl KX-TG6431 telephone has stopped recording
My Panasonic Mdl KX-TG6431 telephone has stopped recording incoming messages. I've tried all the remedies listed in the operations manual to no avail. Can you help?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
i just bought a model kx-tg6581 telephone. my operating manual
i just bought a model kx-tg6581 telephone. my operating manual is for models kx-tg6582 and 83. my problem is that i cannot program the handset or base to ring more than once. it goes straight to voice… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
3,472 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x