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Having a problem, kytg 5433, 6 - 8 months handset doesnt…

Customer Question
Having a problem ...

Having a problem

Technician's Assistant: What's the make/model of your device? How old is it?

Kytg 5433

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

6 - 8 months handset doesnt stay charged

Submitted: 11 months ago.Category: Phone Systems
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Answered in 18 minutes by:
9/18/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,779
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Can you CONFIRM the FULL Model Number of the phone system you are working with? I only ask because there may be a minor typo in the model sent.

2) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?

3) What is the AGE of this system? If you have to "guess", feel free to do that.

Please REPLY using the box below and the SEND button.

*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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