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Why won't my new Panasonic co, why won't my new Panasonic…

Customer Question
Why won't my new...

Why won't my new Panasonic co

Technician's Assistant: What's the make/model of your device? How old is it?

Why won't my new Panasonic phone system, landline base and 3 cordless phones, recognize my iPhone 6 cell number. It says the code is wrong.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I just got the new phone system today. It started today. I can call my home number from my cell but the home phone says the code is when I type in my cell number.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No just need to how to fix it.

Submitted: 11 months ago.Category: Phone Systems
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Answered in 5 hours by:
9/16/2017
Electronics Technician: Pete, Engineer replied 11 months ago
Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 20,629
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 11 months ago

What's the model number of your Panasonic phone system?

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Customer reply replied 11 months ago
KX-TGF353N
Electronics Technician: Pete, Engineer replied 11 months ago

What are you trying to do when the problem occurs?

What is the exact error message that you are seeing on the phone?

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Electronics Technician: Pete, Engineer replied 11 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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Customer reply replied 11 months ago
I am calling my cell phone from my land line and get a message that says the code or number is *****
Customer reply replied 11 months ago
The problem is now fixed. I believe it was a problem with our land line provider.
Electronics Technician: Pete, Engineer replied 11 months ago

Ok, it may have been a temporary problem due to the after effects of the hurricane.

Glad to hear it is now resolved!

Best,

Pete.

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