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I am having problems accessing my phone messages. DS6621-2,

Customer Question
I am having problems...

I am having problems accessing my phone messages.

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

DS6621-2

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Model #DS6621-2

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

The message tells me I have 22 messages, but I cannot access them to save my life!

Submitted: 8 months ago.Category: Phone Systems
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Answered in 8 minutes by:
9/16/2017
Electronics Technician: Louie, Technician replied 8 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,301
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back which phone messages please:

  • recorded in the Vtech DS6621-2's built-in answering system?
  • or saved in the phone company's VoiceMail server?

And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than the above

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 8 months ago
Why is it that when I call the phone number to speak with the V-tech company, I am always transferred to the 'JustAnswer' website? I find this to be HUGELY frustrating!!!
Customer reply replied 8 months ago
Can you please contact V-tech support and ask them to contact me directly? I may be reached at(###) ###-####
Thank you!Denise
Electronics Technician: Louie, Technician replied 8 months ago

Thank you for your kind understanding and patience Denise.

Please try 1(###) ###-####/strong>.

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Louie
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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