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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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My land line phone works and gets a dial tone. I can call

Customer Question

My land line phone works and gets a dial tone. I can call out, but when someone calls me, the phone does not ring.
JA: How old is the phone?
Customer: The base is pretty old, but the two cordless handsets are relatively new.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It started yesterday. I have tried unplugging every device that was plugged into a phone jack, and also the power to those devices. I then tried just the base phone in several different parts of the house.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: I have another base phone in the upstairs part of the house that does not have any cordless phones attached to it. I am having the same issue with it.
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please the make and model of the phone system?

Thank you