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I have the Panasonic KX-TGD220. We live in Florida and were…

Customer Question
I have the Panasonic...

I have the Panasonic KX-TGD220. We live in Florida and were without power for 2 days. When power came back on our handsets (3) had to recharge. They did but now incoming calls are not ringing through.

Technician's Assistant: What's the make/model of your device? How old is it?

Maybe one year to 1 1/2 years old.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Like I said, this is since the power came back on which was Tuesday afternoon. I have read the manual, but the only thing it said was that the ringer was off (low) but that is not the case.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

I would be happy to not use the answering machine part if I could just receive incoming calls.

Submitted: 11 months ago.Category: Phone Systems
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Answered in 5 minutes by:
9/14/2017
Electronics Technician: Richard, Customer Service replied 11 months ago
Richard
Richard, Customer Service
Category: Phone Systems
Satisfied Customers: 47,537
Experience: Over 20 years fixing Electronically devices
Verified

Hi there and welcome
Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

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