Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

I can no longer receive caller id on my cordless phone, not…

Customer Question
I can no longer...

I can no longer receive caller id on my cordless phone

Technician's Assistant: How old is the phone?

Not sure - perhaps five years

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No trouble shooting - about 3 months

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Model # KK=7GEA20

Submitted: 11 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 37 minutes by:
9/13/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,775
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station (model sent is for a cordless handset).

2) What landline phone service provider (phone company) you have for this phone line?

3) Do you have ANY other "Caller ID capable" devices/phones (NOT part of the Panasonic system) attached to this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 11 months ago
Model #KK-7GEA20. Our service is with AT&T. We have no other phones or service in our home,
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

As mentioned above, the model number sent is for a cordless handset.

If you can, please try to find the LARGER BASE UNIT, and look for a model printed there and send that back.

TIP: Look for a model that STARTS with KX-TG, but has NO "A" in it.

Another DIFFERENT question: Do you have a friend or neighbor close by, where you could either:

a) borrow a Caller ID phone to TEST at your location OR

b) Take the Panasonic main base and one handset, and TEST the Caller ID function when connected to their phone line?

Please let me know.

Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,775
9,775 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,775 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
Do you have call blocking service for landlines? Panasonic,
Have tried dialing *9. Have only tried blocking calls in the past couple of weeks … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
I have put my contacts into my panasonic cordless phone but
I have put my contacts into my panasonic cordless phone but their names are ***** ***** when they ring, why … read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
62 satisfied customers
I have a Panasonic KX-TGE230 with a base unit and two other
I have a Panasonic KX-TGE230 with a base unit and two other cordless phones elsewhere. Yesterday I had to call our land line telephone company to assure that our unlisted/unpublished line is on Call B… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have phone service from. We have a land line phone with
I have phone service from Cox. We have a land line phone with hand sets and a Panasonic Model KX-FM220 with phone/fax and also Caller ID. We had a power outage for about 10 hours a month ago and the c… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
I purchased a Panasonic cordless phone, model number
I purchased a Panasonic cordless phone, model number KS-TGC382C. My previous phone had talking caller ID. Can I enable this feature on my new phone? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I need to set up my cordless KX TGEA20 for caller ID,
I need to set up my cordless KX TGEA20 for caller ID … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
We have Panasonic Phone system Model No.KX-TG2730S. 2 of our
We have Panasonic Phone system Model No.KX-TG2730S. 2 of our 3 phones no longer allow us to us the speaker feature which is bad because my husband is hard of hearing. Is it still possible to buy repla… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
791 satisfied customers
I used to have caller I'd. I want to set that up with the
I used to have caller I'd. I want to set that up with the announced names. How do I set that up? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
My cordless phone is flashing 'load default delta file'
My cordless phone is flashing 'load default delta file' … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Phone is working fine, but I need a cordless phone with a
Phone is working fine, but I need a cordless phone with a larger key pad. Do they make any like that? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I have a cordless phone where the caller id has been
I have a cordless phone where the caller id has been disengaged and now each call shows as private caller. How can I restore the caller id to show caller and #? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
We have a new Verizon Home Phone LTE Home router. The Vtech
We have a new Verizon Home Phone LTE Home router. The Vtech phone we have is a CS-6719-16-it's about 3 yrs. old. The technology for the Verizon Home Box is 4G (very new). It is not picking up the call… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Model Cs6429-4 V Tech mobile, Don't know - approx. 3 years.
Don't know - approx. 3 years. Will not show CID or Contact list … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
Have a kxtg5631phone and the caller id nor the telephone # I
have a kxtg5631phone and the caller id nor the telephone # ***** call, appears on the screen what do I need to do to fix it… read more
Yvette
Yvette
Bachelor of Science
26 satisfied customers
I have a home panasonic phone system, installed 19 years
I have a home panasonic phone system, installed 19 years ago, KX-T61610, with multiple outlets throughout my house. the phones we are using are panasonic kxt-7020 handsets. two of our phones are hand … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
! Our agency has a Panasonic 5.8 GHz Expandable Digital
Hello! Our agency has a Panasonic 5.8 GHz Expandable Digital Cordless Phone System Model #: KX-TG4500 (4 line). We have Caller ID which has been working on our system for over three years. On Monday, … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
I have thePanasonic expandable digital cordless model phone
I have thePanasonic expandable digital cordless model phone system model KX-TG4031. At times the phone does not ring or leave a caller ID but does take a message. I have looked at the trouble shooting… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
my phones no longer display the caller ID but the telephone
my phones no longer display the caller ID but the telephone provider says it's working on their end. what do I do?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,775 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x