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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2860
Experience:  Working with Electronics for 25+ years.
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I have a Panasonic KX TG9542B telephone system. The phone

Customer Question

I have a Panasonic KX TG9542B telephone system.
JA: What's the make/model of your device? How old is it?
Customer: The phone says check line 2. when someone calls in line 1 rings busy.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: the Line 1 red light is on in the upper right hand side of the phone.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Pearl you get the info?
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Expert:  Nathan replied 1 month ago.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?

Expert:  Nathan replied 1 month ago.

It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.
Nathan