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I have a Panasonic KX TG9542B telephone system. The phone…

Customer Question
I have a Panasonic...

I have a Panasonic KX TG9542B telephone system.

Technician's Assistant: What's the make/model of your device? How old is it?

The phone says check line 2. when someone calls in line 1 rings busy.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

The Line 1 red light is on in the upper right hand side of the phone.

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

Pearl you get the info?

Submitted: 11 months ago.Category: Phone Systems
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Answered in 4 minutes by:
9/12/2017
Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 31,500
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 11 months ago

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?

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Electronics Technician: Nathan, Technician replied 11 months ago

It is imperative that you reply back to me here, on your original question only, please.
Posting new/duplicate questions costs you more and hinders my ability to reply.
Please reply back here on this page when ready.
Nathan

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