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Pete
Pete, Engineer
Category: Phone Systems
Satisfied Customers: 18096
Experience:  Over 16 years experience installing and repairing electronics.
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My phone is not staying charge. I put the #1 phone in the

Customer Question

My phone is not staying charge. I put the #1 phone in the charger and my charge lines went from 3% to 1%.
JA: How old is the phone?
Customer: I have tried store battery and it didn't charge overnight. about 1 year. my other 2 phones are fine
JA: How long has this been going on? What troubleshooting have you tried?
Customer: about 2 weeks
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Phone Systems
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 month ago.

Hello,
I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 1 month ago.

If the phone is no longer storing charge then the battery will need to be replaced.