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I accidentally blocked a friend's number. How do I unblock…

Customer Question
I accidentally blocked a...

I accidentally blocked a friend's number. How do I unblock it?

Technician's Assistant: What's the make/model of your device? How old is it?

KXTGE-230

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

There is a way to block a call, but no way to unblock it. My manual doesn't mention unblocking.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Nothing. Just how do I unblock a number that is call blocked.

Submitted: 11 months ago.Category: Phone Systems
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Answered in 7 minutes by:
9/12/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,768
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue:

Let me say that writers of the documentation for these phone system did include how to unblock a number, BUT the instructions are NOT easy to find or sometimes interpret.

To help you with this issue, I have attached some ENHANCED instructions, about how to ERASE a number that is on the "block list".

NOTE: The attachment is an image, and you may have to click the link below to see that image.

Please take a look at those enhanced instructions and let me know if you can interpret them, or if you need a little more help with that.

Then TRY those steps and let me know if you can SUCCESSFULLY remove (erase) the number from the block list.

Thanks, ***** *****

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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