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Rings twice then goes into answering system, v, 3 to 4 days,

Customer Question
Rings twice then goes...

Rings twice then goes into answering system

Technician's Assistant: What's the make/model of your device? How old is it?

V

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

3 to 4 days

Submitted: 11 months ago.Category: Phone Systems
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Answered in 2 minutes by:
9/11/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,785
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? If this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base station.

2) What landline phone service provider (phone company) you have for this phone line?

3) Do you have ANY other devices/phones (NOT part of the main system) attached to this same phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Customer reply replied 11 months ago
Lubr and a little
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

I just saw your call request, but unfortunately I'm not near a phone right now to be able to call. However another expert may respond to your call request before I can reach a phone.

We can also continue here in this chat/text form.

Please let me know if that will work for you.

Thanks

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Customer reply replied 11 months ago
Phone is ok. I found problems
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

Its good to know that you got the system working again.

If my input helped in ANY way (sometimes asking the right question leads to a solution), please consider rating my service at a high level (5-star is my goal). This is how I am compensated for the time spent with you, and how I help support my family.
You should see some "stars" (and SUBMIT button) to do that, but please let me know if you do NOT see them (you may have REFRESH your screen) or can not use them.

Take Care, Greg A.

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