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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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The ringtone on my Panasonic 6.0 phone does not work. 8

Customer Question

The ringtone on my Panasonic 6.0 phone does not work.
JA: How old is the phone?
Customer: 8 years old or so KX-TG7741
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About a week.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) When you say "ringtone does not work", does that mean that the ringer does NOT sound with an incoming call?

2) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?

3) What landline phone service provider (phone company) you have for this phone line?

4) Can the phone still make OUTGOING calls successfully?

Please REPLY using the box below and the SEND button.
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Thanks