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The ringtone on my Panasonic 6.0 phone does not work. 8

Customer Question
The ringtone on my...

The ringtone on my Panasonic 6.0 phone does not work.

Technician's Assistant: How old is the phone?

8 years old or so KX-TG7741

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

About a week.

Submitted: 11 months ago.Category: Phone Systems
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Answered in 5 minutes by:
9/11/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,472
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) When you say "ringtone does not work", does that mean that the ringer does NOT sound with an incoming call?

2) How many TOTAL cordless handsets do you have with this system, and if more than one, do ALL handsets have this issue?

3) What landline phone service provider (phone company) you have for this phone line?

4) Can the phone still make OUTGOING calls successfully?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

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Greg A.
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Category: Phone Systems
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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