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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2872
Experience:  Working with Electronics for 25+ years.
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I have a Panasonic business phone system KX-T7731 desk unit

Customer Question

I have a Panasonic business phone system KX-T7731 desk unit and KX-T824 control system. I apparently incorrectly programmed a button and need to correct it
JA: How old is the phone?
Customer: dont know
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it just happened when i tried to program
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Phone Systems
Customer: replied 1 month ago.
The co1 buttons function is apparently erased. It should have an outside line ringtone like all the other desksets
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
What's going on?
Customer: replied 1 month ago.
I guess you can't help me.
Expert:  James I replied 1 month ago.

Good evening, sorry for the delay in responding.

So you have deleted one of your incoming lines on a handset, how did you erase the button was this via COS, backend PBX change or local handset programming change