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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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I want to delete all messages on the cordless phone. I've

Customer Question

I want to delete all messages on the cordless phone. I've erased them from the base, but not on the phone.
JA: Just to clarify, what's the exact make and model of your machine?
Customer: give me one second.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: KX-TG7643M I didn't realize until someone told me they couldn't leave a message and that was a couple days ago.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no. just that I need to do this asap... thanks
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Richard replied 1 month ago.

Hi there and welcome

If you press erase twice on the base unit, this should delete all messages on the base which is on the phone as well.

Are you saying they remain when you do this?