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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2860
Experience:  Working with Electronics for 25+ years.
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IT DOESN'T ANNOUNCE MY MESSAGE AND DOESN'T RECORD, PANASONIC

Customer Question

IT DOESN'T ANNOUNCE MY MESSAGE AND DOESN'T RECORD
JA: Just to clarify, what's the exact make and model of your machine?
Customer: PANASONIC SERIESKXTG370 AND THE BASE MODEL IS KXTG585SK
JA: How long has this been going on? What troubleshooting have you tried?
Customer: A MONTH OR 2. NOT MUCH TROUBLESHOOTING
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: ???
JA: What confuses you?
Customer: THE OPERATING INSTRUCTIONS
Submitted: 1 month ago.
Category: Phone Systems
Expert:  Greg A. replied 1 month ago.

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) Have you successfully recorded your own "greeting" on the system, and can successfully play it back?

2) Do you have a different phone line available - such as a cell phone - that can be used to place a TEST CALL to the landline number - and try to hear the greeting and leave a TEST MESSAGE?

3) What landline phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
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Thanks