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I can receive calls, take messages, but cannot call out,

Customer Question
I can receive calls...

I can receive calls, take messages, but cannot call out

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

DECT 6.0 plus

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Last couple of days. changed batteries, but indicator said it is charged. tried dialing cell phone, but no difference

Submitted: 11 months ago.Category: Phone Systems
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Answered in 2 minutes by:
9/10/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,501
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the "...DECT 6.0 plus..."

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 11 months ago
KX-TG4741
Electronics Technician: Louie, Technician replied 11 months ago

Appreciate the additional information.

And to avoid asking you to do something you've already tried, can you please tell me what / any and all troubleshooting / specific steps you've already attempted other than the above "...tried dialing cell phone..."

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