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I think the phone is locked and I don't know how to unlock…

Customer Question
I think the phone...

I think the phone is locked and I don't know how to unlock it

Technician's Assistant: How old is the phone?

1 year

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I contac ted Comcast yesterday and they restarted it and it didn't work

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

My phones as well as the land line are dead

Submitted: 11 months ago.Category: Phone Systems
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Answered in 5 minutes by:
9/9/2017
Electronics Technician: Josh, Customer Service replied 11 months ago
Josh
Josh, Customer Service
Category: Phone Systems
Satisfied Customers: 22,203
Experience: 5+ years experience
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

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Electronics Technician: Josh, Customer Service replied 11 months ago

What is the make/model of your phone?

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Customer reply replied 11 months ago
Panasonic 6 Plus
Electronics Technician: Josh, Customer Service replied 11 months ago

You mentioned that you think the phone is locked -- What do you mean by locked?

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Customer reply replied 11 months ago
do not want switched to live phoine stay on computer
Electronics Technician: Josh, Customer Service replied 11 months ago

What type of passcode is it asking for?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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