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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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I think the phone is locked and I don't know how to unlock

Customer Question

I think the phone is locked and I don't know how to unlock it
JA: How old is the phone?
Customer: 1 year
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I contac ted Comcast yesterday and they restarted it and it didn't work
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: My phones as well as the land line are dead
Submitted: 1 month ago.
Category: Phone Systems
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.

What is the make/model of your phone?

Customer: replied 1 month ago.
Panasonic 6 Plus
Expert:  crash2199 replied 1 month ago.

You mentioned that you think the phone is locked -- What do you mean by locked?

Customer: replied 1 month ago.
do not want switched to live phoine stay on computer
Expert:  crash2199 replied 1 month ago.

What type of passcode is it asking for?