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I have model CD1113 phone for my garage and it's stopped…

Customer Question
I have model CD1113...

I have model CD1113 phone for my garage and it's stopped ringing on incoming calls? Larry.

Technician's Assistant: How old is the phone?

About two months.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

I don't know when it stopped ringing. I noticed it about a week ago.I seemed to have mislaid any instructions I may have received with it.

Technician's Assistant: Anything else you want the Phone Expert to know before I connect you?

Can you give me a moment to get the phone from the garage so I'll have it for the discussion?

Submitted: 11 months ago.Category: Phone Systems
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 24 minutes by:
9/7/2017
Electronics Technician: Louie, Technician replied 11 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,501
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially and even if "...stopped ringing on incoming calls...", is there a dial tone? ...and are you still able to successfully make an outgoing call?

This is an independent site and members of this online community provide information, repair tips, technical assistance as a form of paid Q & A service.

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Customer reply replied 11 months ago
there is a dial tone. I haven't actually tried making an outgoing call with it. We have received calls on it and it works fine. Just no ring on incoming calls.
Electronics Technician: Louie, Technician replied 11 months ago

Have you tried sliding the Ringer On/Off switch to On? ...at the side of the telephone base?

Please click / tap HERE for illustrated instructions if have not been tried.

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Customer reply replied 11 months ago
I'm not spending $35 on a phone that I only paid $12 for at Walmart. It was to be a cheap phone for the garage but it seems it's becoming too complicated.
Electronics Technician: Louie, Technician replied 11 months ago

Please see above.

Still, my participation is strictly limited to technical, repair and/or installation issues as well as related information.
Billings & payments concerns including membership/subscription are best addressed by Customer Support.

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Customer reply replied 11 months ago
OK. I'm going to pitch the phone. Do I get my $5 back?
Electronics Technician: Louie, Technician replied 11 months ago

Request for cancellation, refunds as well as billings & payments concerns are best addressed by Customer Support.

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Customer reply replied 11 months ago
Will do.
Electronics Technician: Louie, Technician replied 11 months ago

Thank you for your kind understanding of automated-systems / machine-generated followups, ads & offers.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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