Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

Phone Systems

I have a Series KX-TG7621, Model KX-TG7644 cordless

Customer Question
telephone. I accidently deleted eleven (11)...
I have a Series KX-TG7621, Model KX-TG7644 cordless telephone.
I accidently deleted eleven (11) answering machine messages that I wanted to keep.
Is there a way to regain (recall) these messages back?
I purchased the system in August 2012.
Submitted: 5 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 28 minutes by:
9/6/2017
Electronics Technician: Nathan, Technician replied 5 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 28,068
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 5 months ago

Unfortunately, the short answer here is no, this cannot be done, at least not in any practical terms. I know this may be disappointing to hear and that the lost message may be very important to you.

There is no mechanism for retrieving a deleted message, you cannot restore them yourself. Once they are deleted, the messages are, for all intents and purposes, gone. These machines are very basic, and don't have a "recycle bin" that can be accessed like your computer does.

If it was recent and no new messages have overwritten it, you have a better chance of recovery though. To do so, you'd need to take the machine in to a data recovery specialist. There are often local shops, with names like Data Doctors, they specialize in retrieving lost information from computer hard drives, memory cards, etc. They may be able to pull something off, if the messages haven't been overwritten, though the process is time consuming (often many weeks), and expensive (several hundred $), and would require dismantling the machine to the point it couldn't be used again. In theory, if they could extract the files, they'd copy them to a CD for you for long term storage.

So overall, while this is a remote possibility, the probability is high that you'll never be able to get these back. I apologize for being the bearer of bad news here, unfortunately there is no other practical way around this, these machines simply aren't designed for long term archival and don't make any accommodations at all for un-deleting, which I've confirmed previously with engineers at all the major phone system manufacturers, as this is a common problem.

Also, while you may not be able to get these messages back, a suggestion I'd make for the future is to switch from an answering machine to a voicemail service through your phone/cable company. Especially in cases of digital phone service, you can often access and archive your messages online, which would allow you to save any important messages to your computer or a disc, to ensure their long term preservation.

If you are prepared to spend $500+ to have the memory extracted, I can recommend some firms that may be able to take this case on, just let me know.

Best regards, ***** ***** for the news,

Nathan

Ask Your Own Phone Systems Question
Electronics Technician: Nathan, Technician replied 5 months ago

It is imperative that you reply back to me here, on your original question only, please.

Posting new/duplicate questions costs you more and hinders my ability to reply.

Please reply back here on this page if you'd like to talk with me further. I sent a written answer above.

Nathan

Ask Your Own Phone Systems Question
Was this answer helpful?
Ask Nathan Your Own Question
Nathan
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 28,068
28,068 Satisfied Customers
Experience: Residential and commercial systems.

Nathan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,983 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

357 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
I own a panasonic phone model # KX-TG6841 and I would like
I own a panasonic phone model # KX-TG6841 and I would like to limit the number of rings before the call ends Right now the phone rings 9 times before the call is ended … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
MY phones are saying check tel line, yesterday they said
MY phones are saying check tel line, yesterday they said line in use. I have checked all the connections … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
Model KX-TGA560M phone- nothing comes up on screen-no
model KX-TGA560M phone- nothing comes up on screen-no casller Id, nothing. Other phone in system perfectly OK. … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
We have an AT&T MLS-6 system (I know- old!). My voicemail at
We have an AT&T MLS-6 system (I know- old!). My voicemail at my extension cuts off the callers after they get to my extension & hear my personal message, the automated lady says "Goodbye" and then dis… read more
Harry
Harry
905 satisfied customers
I attempted to listen to playback calls. Somehow I have no
I attempted to listen to playback calls. Somehow I have no dial tone. My phone is busy. I did something to the bASE UNIT. wHAT DO I DO? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
I have a Panasonic phone model KX-TG1061 that says it has a
I have a Panasonic phone model KX-TG1061 that says it has a power source of 6.5V --is that a battery? it plugs into electricity but also has wireless sub sets. The dial tone is off and I wondered if a… read more
Eldon
Eldon
BS
8 satisfied customers
I am replacing my phones with your KX-TGE433. o I need to
I am replacing my phones with your KX-TGE433. o I need to delete all the saved numbers on the old phone before I replace them? … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Am a new Comcast customer. cannot fid internet apps from
am a new Comcast customer. cannot fid internet apps from Comcast to set up phone msg service email and wifi. can you help me with this headache … read more
Harry
Harry
905 satisfied customers
Instead of a dial tone I am getting a clicking sound.
Instead of a dial tone I am getting a clicking sound. … read more
Nathan
Nathan
Technician
28,068 satisfied customers
I have a Panasonic phone...2 stations...I keep getting
I have a Panasonic phone...2 stations...I keep getting messages from people saying they called me and left a message but I did not receive it. Can you check my phone system for me? My number:(###) ###… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
My panasonic cordless Phone Model KXTGE260 will not allow a
My panasonic cordless Phone Model KXTGE260 will not allow a complete greeting on an incoming call. It cuts off the message before a message can be left. Help … read more
Eldon
Eldon
BS
8 satisfied customers
I have ATT DECT 6.0 cordless telephone, model 52200. Day
I have ATT DECT 6.0 cordless telephone, model 52200. Day before yesterday I got static when I called out, then yesterday the telephone stopped taking any incoming calls, One ring and then heavy static… read more
Eldon
Eldon
BS
8 satisfied customers
I can't retrieve my messages from my cell phone. Panasonic
I can't retrieve my messages from my cell phone JA: What's the brand/model of your phone system? Customer: Panasonic Kx-TG 6431 JA: How long has this been going on with your Panasonic system? What hav… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
I have a Panasonic base unit( KX-TG-5561) and 5 satellite
I have a Panasonic base unit( KX-TG-5561) and 5 satellite units(KX TGA 550M ) that make annoying buzzing noises when my main land line number is ***** . What can I do to fix this problem ? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
A contractor, used my phone and accidentally blocked phone
A contractor, used my phone and accidentally blocked phone number from my phone, How do I get the block off, that number> HELP. I lost my operating book in my move, Can you help me please.… read more
Richard Hill
Richard Hill
Director
Vocational, Technical or Trade Scho
54 satisfied customers
My KX-TGF340 telephone does not have a dial tone unless I
My KX-TGF340 telephone does not have a dial tone unless I put it on speaker phone, which is audible across the room. What can I do? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
My phone says out of range, & NO power at base. Whats wrong?
my phone says out of range, & NO power at base. Whats wrong? it is a 2 phone set up and they both say the same thing. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Phone keeps ringing and no recording, Phone keeps ringing
Since morning, tried menu and it says repeat and delete … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,983 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x