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Hi, I'm Nathan.Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.
Do you still need help with this? I see your question is still open. If you can let me know your zip code, I can find you an authorized panasonic installer to come out and service this for you.
Here are your closest options:
Wired Telecom: 800\611\4990
Legacy Telecom: 855\828\8324
Lakewood Ranch Telecom: 239\495\3399
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