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My cordless phones have started, My cordless phones have…

Customer Question
My cordless phones have...

My cordless phones have started

Technician's Assistant: How old is the phone?

My cordless phones have started ringing erratically at any time day or night. sErvice is time warner tv,phone and will find.

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

One week. Two tech can find nothing wrong he did change old connections for new

Submitted: 11 months ago.Category: Phone Systems
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
8/7/2017
Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,809
Experience: Residential and commercial systems.
Verified

Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

Can you tell me a bit more about the problem please:

1) If you have multiple handsets (within the same system), does this happen with all of them?
2) Are there other phones or even a fax, outside of this system but on the same line? If so are they working properly?
3) Is this a landline from the local phone/cable company, or a VOIP service (vonage/magicjack/etc)?
4) Do you have dsl service on the same line?
5) Full model of the phone(s) (printed on sticker on the main base station, not the handset)

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Customer reply replied 11 months ago
1----yes--yes ; 2----no ; 3----Time Warner cable with modem, TV, Phones and internet ; 4---- I assume time warner is DSL. I don't know the difference; 5----KX TGF 340
Electronics Technician: Nathan, Technician replied 11 months ago

Is it possible for you to try to test another phone, even just temporarily. An old corded or wall phone would be ideal if you could pick up a cheap one at walmart, borrow from a neighbor for a bit, etc and observe if it has the same problem.

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Electronics Technician: Nathan, Technician replied 11 months ago

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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