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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2865
Experience:  Working with Electronics for 25+ years.
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I have a vtec model CS6716-2, I don't know how old it is but

Customer Question

I have a vtec model CS6716-2
JA: What's the make/model of your device? How old is it?
Customer: I don't know how old it is but I've had it a while. Make and model entered above.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I have gone back to a landline instead of VOIP a few days ago and haven't been able to set up voicemail. I've read the instructions that came with the phone and went thru directory
JA: Anything else you want the phone expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete model number of the VTech phone.

And which phone company is the service provider for the land line / home phone?

And please confirm that you would want to use the phone company's VoiceMail serve rather than the VTech's builtin answering system