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I have a light blinking telling me I have a message and when…

Customer Question
I have a light...

I have a light blinking telling me I have a message and when I try to retrieve it there is no message

Technician's Assistant: Just to clarify, what's the exact make and model of your machine?

Kx-tga470

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Several days. I haven't tryied any troubleshooting am not a techie

Submitted: 11 months ago.Category: Phone Systems
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Answered in 6 minutes by:
8/4/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,410
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones or answering system.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base unit (model sent is for a single cordless handset).

2) How do you normally retrieve messages? Is it by pushing a PLAY button on the MAIN base?

3) What phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 11 months ago
3lbxa175092 kx-tga4771
Customer reply replied 11 months ago
Wast told if I did this by computer it would be free...
Customer reply replied 11 months ago
I retrieve my call on my hand held set by putting in my phone #
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

Just in case you were not aware, you have asked your question on JustAnswer.com - a paid support service. It is NOT free help.
Typically there is a $5 deposit - to POST your question - plus an agreed upon amount, with the total balance paid upon receiving an answer.

Please let me know if you understand - before we continue.

Thanks

Ask Your Own Phone Systems Question
Customer reply replied 11 months ago
How do I get my free help
Electronics Technician: Greg A., Engineer replied 11 months ago

I'm not sure how you would get "free help".

I will opt out of your question now.

Take Care, Greg A.

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Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,740
Experience: Residential and commercial systems.
Verified

Hello, it appears your question is still open.

Do you need more help with this?

I would be happy to assist you, but to be clear this is a paid support service, it is not free help.

There is no source of free help for this issue. Even panasonic would not provide free help for this problem.

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