Phone Systems

Ask a Phone Systems Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

I have a EL52201 system 2 headsets, but 1 suddenly lost the…

Customer Question
Good morning Technician's Assistant:...

Good morning

Technician's Assistant: Hello. How can I help?

I have a EL52201 system 2 headsets

Technician's Assistant: What's the make/model of your device? How old is it?

But 1 suddenly lost the screen

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

No screen but its on, i can hear tone and answer calls

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

The systems is about 3 yrs old

Submitted: 11 months ago.Category: Phone Systems
Show More
Show Less
Ask Your Own Phone Systems Question
Answered in 1 hour by:
8/4/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,694
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your phones.

To help you with this issue, may I ask:

1) When you say "suddenly lost the screen", does that mean that the screen is DARK, OR does it still "light up" - but has no TEXT or icons showing?

2) Do ALL handsets have this issue, or just one?

this same phone line and if so, are they working properly?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

I see it has been a few days and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

Ask Your Own Phone Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,694
9,694 Satisfied Customers
Experience: Working with Electronics for 25+ years.

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

9,694 satisfied customers

Working with Electronics for 25+ years.

Louie

Louie

Technician

398 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

LOAJ3256

LOAJ3256

Technician

106 satisfied customers

KSU and Standard home ans small business

SQLVoIPGuy

SQLVoIPGuy

Engineer

67 satisfied customers

15 yrs Telephony consulting, design, & implementation

Daniel

Daniel

Engineer

67 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Shaheen

Shaheen

Technician

43 satisfied customers

Chief Technical Officer for 2+ years

Rob

Rob

Engineer

42 satisfied customers

Carried out an apprenticeship with British Telecom and worked there as a field engineer for many years.

< Previous | Next >

Related Phone Systems Questions
My Panasonic Model KX-TG6671 landline phone says Check tel
My Panasonic Model KX-TG6671 landline phone says Check tel line. Everything is connected properly. What do I do next? … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Lost dial tone. Lost dial tone. Just recently we lost. I
Just recently we lost. I check for plug in to make sure good connections. Didn't see any thing else I could do. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I am having trouble with my portable phones on a landline. 1
i am having trouble with my portable phones on a landline … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
I have a Vtech Model DS6671-2 and the headset stopped
I have a Vtech Model DS6671-2 and the headset stopped working. It's lit up with a blue light but I get no dial tone. The phone is only 4 months old and the headset was not used very often at all. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a panasonic cordless phone and answering machine that
I have a panasonic cordless phone and answering machine that likely is 6-8yr old. It is model # kx-tg6641. 8-12mo ago we lost a dial tone in the base phone but were able to use the other 2 phones whic… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
I have a Panasonic phone system with 6 extensions (KX-TGA653
I have a Panasonic phone system with 6 extensions (KX-TGA653 B). 2 of the extensions have stopped ringing. I have checked volume and also the silent off/on and they seem to be in order. Any suggestions? … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
How do you turn off speaker phone on the Panasonic
How do you turn off speaker phone on the Panasonic Kx-TS105B? When someone calls, when I pick up phone, he or she is on speaker phone?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
My head set can not get dial tone I have at & t tl7610. How
my head set can not get dial tone I have at & t tl7610 … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I bought a Vtech cordless phone about two years ago and have
I bought a Vtech cordless phone about two years ago and have enjoyed using it. Since I like to walk around without having to carry the phone (I have Rheumatoid Arthritis) I like to use the attachment … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
I can call out but no one can call in because I can't get it
I can call out but no one can call in because I can't get it off hold … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
I just purchased a Panasonic Digital Cordless Answering
I just purchased a Panasonic Digital Cordless Answering System Model No KX-TG6844. I installed the base and three other phones as directed, but the problem is now when I dial any other phone, I get a … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
My phone is not even a year old, yesterday I tried pairing
Customer: My phone is not even a year old, yesterday I tried pairing my headset to the phone and now no dial tone on any of them, I have 4 (and the base), none are getting a dial tone. … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
Panasonic phone kx-t7439. Dial tone is dead. Verison service
Panasonic phone kx-t7439. Dial tone is dead. Verison service says service is ok. how do I program to get dial tone back? 3 yr. old was pushing buttons!!… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Phones do not have dial tones and calls cannot be received.
Phones do not have dial tones and calls cannot be received. Screen on base phone says Headset number 3 New CID:1… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I Have a Panasonic KX-TG9381 digital cordless answering machine. Occas
I Have a Panasonic KX-TG9381 digital cordless answering machine. Occassionally, line 2 lights up (stays lit) and there is no dial tone. All is wired correctly as we use this phone for our business for… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
I have a Panasonic cordless phone with 4 satellite phones (Model
I have a Panasonic cordless phone with 4 satellite phones (Model no. KX TG6641). Experiencing no dial tone. All phones are on intercom. Cannot transmit/receive. Numerous thunderstorms this morning (if… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
I have the KX-TG7641 with 5 expandable handsets. I also have
I have the KX-TG7641 with 5 expandable handsets. I also have a bluetooth headset, the Motorola Elite Flip. I do not have any trouble pairing this headset to the phone base, but don't know how to "hear… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
9,694 satisfied customers
AT&T 2 line DECT 6.0 Phone System (Model TL86109) with an AT&T
AT&T 2 line DECT 6.0 Phone System (Model TL86109) with an AT&T Cordless (bluetooth) headset. When I am on the headset I can't seem to access or use the keys for example in an automated system that wan… read more
SQLVoIPGuy
SQLVoIPGuy
Engineer
Master's Degree
67 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x