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I moved and now cannot set up the answering system on my…

Customer Question
I moved and now...

I moved and now cannot set up the answering system on my panasonic phone. I recorded a greeting but that didn't work.

Technician's Assistant: What Panasonic system do you have?

6.0 plus

Technician's Assistant: How long has this been going on with your Panasonic system? What have you tried so far?

For 6 months since i moved. didn't realize it wasn't working people said they left messages but they were not recorded I just re did my greeting i don't know what to do

Technician's Assistant: Anything else you want the phone expert to know before I connect you?

I just want the system to answer calls and record them when i am not home. the usual for the phone.

Submitted: 11 months ago.Category: Phone Systems
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Answered in 5 minutes by:
8/3/2017
Electronics Technician: Greg A., Engineer replied 11 months ago
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 9,683
Experience: Working with Electronics for 25+ years.
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist with this issue today.

Sorry to hear of any issue you are having with your phone/answering system.

To help you with this issue, may I ask:

1) The FULL Model Number of the phone system you are working with? Since this is a cordless system, that model should be printed on a sticker on the bottom or back of the MAIN base unit (model should START with KX-TG).

2) Can you SUCCESSFULLY record the new greeting, but then hear something different when making a TEST CALL to the phone line in question?

3) What phone service provider (phone company) you have for this phone line?

Please REPLY using the box below and the SEND button.
*** IMPORTANT NOTE: *** ANY requests for "additional services" (such as a phone call) are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I may NOT be available by phone.
Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own Phone Systems Question
Electronics Technician: Greg A., Engineer replied 11 months ago

Hi again,

I see it has been a while and I haven't seen a response on this page, so I just wanted to follow up to see if you have any more questions concerning this issue OR if the issue was resolved?

I look forward to any further questions or results that you may have.

Thanks, ***** *****
--. .-
(im)

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