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Try a reset back to factory default settings - which will require you go through a basic setup on the phone afterward, but should erase all passwords from it:
- first, try Utilities - Phone Backup and Restore,
and then when there, you choose Restore Phone To Factory Settings and click on Restore.
- or if that isn't accessible, try this,
Hold down these four keys at the same time, for about three seconds until you hear a tone: Volume-, Volume+, Hold, and Handsfree.
- of if that doesn't work, try this, when the phone is booting up after power-on but before the password ***** shows up:
press and hold the 1, 3, 5, and 7 dial pad keys all at once.
(If need be after those resets, if prompted to Cancel, press the Cancel button, to clear the message.)
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