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My phone is a panasonic Kxtg6521 The error message is

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My phone is a panasonic...
My phone is a panasonic Kxtg6521The error message is reading base has no power
Submitted: 11 months ago.Category: Phone Systems
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Answered in 4 minutes by:
8/3/2017
Electronics Technician: Nathan, Technician replied 11 months ago
Nathan
Nathan, Technician
Category: Phone Systems
Satisfied Customers: 30,739
Experience: Residential and commercial systems.
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Hi, I'm Nathan.
Sorry to hear that you're having trouble, but I'll do my best to help you. Please give me a few moments to review your details here.

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Electronics Technician: Nathan, Technician replied 11 months ago

This indicates a hardware failure in the base station. We most often see this type of damage to the base unit as the result of a power surge, either through the phone or power lines.

The one thing you may attempt yourself is to fully reset the system:
1) unplug both power and phone lines from the main base.
2) remove batteries from all handsets
3) wait at least 15 minutes, then restore all
4) place a handset on the main base for a minute, as if to charge
5) check for functionality

Let me know the results at your convenience.

Thank you,

Nathan

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Electronics Technician: Nathan, Technician replied 11 months ago

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know you are satisfied, to conclude our session – this is the only way I am credited for my work as an independent technician.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so, if more help is needed.

Nathan

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