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Answering system says enter remote access code rather than…

Customer Question
Answering system says enter...

Answering system says enter remote access code rather than our personal greeting. how do I fix this

Technician's Assistant: What's the make/model of your device? How old is it?

Just bought it at target. Don't know the model # HAS TWO HANDSETS BACK OF HANDSET READS FULL DUPLEX SPEAKERPHONE

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

SINCE WE BOUGHT THE PHONE. CAN'T FIND THE MANUAL. TRIED MENU AND RECORD ANNOUNCEMENT

Submitted: 6 months ago.Category: Phone Systems
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Answered in 12 minutes by:
8/3/2017
Electronics Technician: Louie, Technician replied 6 months ago
Louie
Louie, Technician
Category: Phone Systems
Satisfied Customers: 13,097
Experience: 25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Verified

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete make and model number of the phone system.

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Greg A.
Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 3,070
3,070 Satisfied Customers
Experience: Working with Electronics for 25+ years.

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Working with Electronics for 25+ years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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