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Greg A.
Greg A., Engineer
Category: Phone Systems
Satisfied Customers: 2860
Experience:  Working with Electronics for 25+ years.
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Answering system says enter remote access code rather than

Customer Question

answering system says enter remote access code rather than our personal greeting. how do I fix this
JA: What's the make/model of your device? How old is it?
Customer: just bought it at target. Don't know the model # HAS TWO HANDSETS BACK OF HANDSET READS FULL DUPLEX SPEAKERPHONE
JA: How long has this been going on? What troubleshooting have you tried?
Customer: SINCE WE BOUGHT THE PHONE. CAN'T FIND THE MANUAL. TRIED MENU AND RECORD ANNOUNCEMENT
JA: Anything else you want the phone expert to know before I connect you?
Customer: NO
Submitted: 2 months ago.
Category: Phone Systems
Expert:  Louie replied 2 months ago.

Hi and welcome to JustAnswer, I’m Louie. Sorry you had to wait awhile but I’ll do my best to help.
Initially, re-confirm and post back with the complete make and model number of the phone system.